| 仕事内容 |
Company Profile: This company establish in the year of 2000 in Malaysia with the number of employees 100. The company is the world leader in customer experience outsourcing. They infuse innovation, insights, and operational excellence to make every experience great for customers and business.
Job Scopes:
• Provides a high-level of professional, competent sales assistance.
• Identifies customer requirements and qualifies a certain solution sales tele qualified lead Opportunity.
• Adhere to Privacy policies for handling customer PII data.
• Ensure all coding across all tools is within coding accuracy targets.
• Ensure the optimum CPE through implementation of the ExSell methodology.
• Performs all procedures accurately, including Indeed documented call flows, work processes, data entry requirements, and complaint management processes.
• Escalates issues outside of service boundaries or when resolution cannot be confirmed.
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| 応募資格 |
Requirements:
- Proficient in Japanese, English and Malay.
- Posses Degree in any field.
- At least 1 year experience in call centre support. Experience in customer service call centre support through phone call is advantageous.
Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information. |