Japanese Customer Service for World's Largest Online Shopping Platform （求人番号：44272）

- Demonstrates clear and polite written communication
- Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
- Maintains a positive and professional demeanor and portrays the company in a positive light
- Demonstrates knowledge and use of departmental resources, policies and procedures
- Maintains email handle time, while remaining friendly and informative (after call email to customers)
- Maintains productivity and quality standards
- Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
- Demonstrates appropriate sense of urgency for customer responses
- All other duties as assigned
-No Travel needed

-Japanese Native
-No Travel needed
-Outstanding communication skills Japanese and basic-> intermediate English (Keigo/敬語)
-Willing to work in Malaysia for shifts
-Willing to understand and resolve inquiries from customers via phone call
-Experience in Customer Service desired but welcome fresh Grads
-Education: Diploma, Uni Degrees or advance (MSC status)

Japanese

Basic Salary: RM 5k (RM500 increment/2year)
Language allowance 500RM,
KPI up to RM300;
Night Shift Allowance >RM 200
Assistance for kicking start life in Malaysia (shelter, bank, i-Kad etc)
Insurance: Health & Life Insurance worth RM 40k per person (Also applies to spouse/family of employees), Chibari Clinic
Fast to lift position, fastest in 1 year!!

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