Customer Success Associate (Japanese Language)
Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, we has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move us and our customers into the next phase of global payment solutions.
Our customers receive unparalleled individualized attention and service. Our Customer Success roles are not your typical support roles. As the first point of contact in our company, you will be equipped with broad knowledge of our core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers' problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within our company.
With over 30 nationalities across 9 different offices, and diversity and inclusion at the core of our people agenda, we believe our teammate are our greatest asset, and as a member of the Customer Success team, you will help accelerate our company across the globe!
※One of the job responsibilities for this role is that handling B2C customers (Native Japanese customer in Japan 50% and international customer 50%) & B2B clients (University or School etc in Japan)
|給与||3500 〜 3700 (SGD)||職種||企画・事務・管理系|
No experience are welcome to apply.
- Able to speak Business level English and Japanese ( N1 ) to liaise with native Japanese
Shift A : Mon - Fri
■Commute Allowance ( SGD120/month)
9:00 〜 17:00