Client Services Executive(Japanese Language) - Based in Tokyo(28872)|東南アジアを中心とした日本人向けの海外求人・海外就職ならアブローダーズキャリア

Client Services Executive(Japanese Language) - Based in Tokyo(求人番号:28872)

Client Services Executive(Japanese Language) - Based in Tokyo

  • 未経験OK
  • ジュニアレベル

 Pro-actively contacting clients via Phone/Email to ensure usage/understanding of the platform
 Responding to incoming client requests, often involving liaising internally with research and sales teams
 Responding to client queries in real-time via LiveChat
 Advising clients on how to obtain the relevant data/information from the Preqin platform
 Training/developing client knowledge of the Preqin platform which includes attending client meetings where needed
 Working to support/promote sales and marketing initiatives

給与 300000 〜 450000 (JPY) 職種 企画・事務・管理系
勤務地 シンガポール>シティー 業界 メーカー(その他)/金融/販売・飲食・サービス/コンサルティング/その他

★English and Japanese proficient – will be engaging with clients in both languages
・ Excellent communication skills, with the confidence to make outbound calls and receive inbound calls, to build relationships with financial professionals and the ability to explain complex issues in a clear and simple way
・ Excellent analytical/problem-solving skills – ability to have a problem-solving approach to all incoming queries
・ You can manage priorities and expectations for incoming requests and projects
・ You will have ideally strong Microsoft Excel skills (proficiency in vlook ups, pivot tables, 'what if’ statements and sorting large amounts of data desirable) but if not, must demonstrate aptitude and willingness to learn advanced Excel to help with client requests)
・High level of attention to detail – accuracy and consistency is a key feature of client support
・ You will be comfortable working to key performance indicator targets
・ You should have some experience in customer or sales support/client relations or other client-facing role, as you will be liaising with key decision makers at financial institutions
・ You will need to be confident working with business applications. Ideally, you will have Powerpoint experience and be able to quickly find your way around our bespoke CRM system
・ A good work ethic coupled with an ability to learn quickly and a willingness and interest in keeping up to date on our products and the Financial Services industry
・ Ability to work independently while still interacting within an integrated team structure remotely as the team will be based in other main offices globally
・ Personal initiative and ability to prioritize and multi-task efficiently and effectively





All the benefit is currently under discussion.



9:00 〜 18:00

求人掲載元 Reeracoen Singapore