1 People - To provide a positive “employee life cycle” for all staff members during their tenure with Hooters
2 Guest Experience - To provide an authentic/ memorable experience
3 Profit - To operate a financially profitable restaurant and retail business operation
4 Sales - To grow the business by using innovative sales and marketing concepts
1 Coordinate operations between departments.
2 Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.
3 Present a professional image to employees, guests, clients, owners and investors.
4 Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.
5 Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits.
6 Develop and maintain positive relationships within the business and social community.
7 Spearhead philanthropic initiatives.
8 Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.
9 Maintain low staff turnover rate and high morale.
10 Operate ethically to protect the image of Hooters
1 Understanding the Business – Business Acumen; Functional/Technical Skills; Customer Focus
2 Getting Organized – Priority Setting; Time Management
3 Getting Work Done Through Others – Delegation; Developing Direct Reports; Confronting Direct Reports
4 Energy and Drive – Drive for Results; Action Oriented
5 Inspiring Others – Managing Vision and Purpose; Motivating Others; Building Effective Teams
6 Managing Diverse Relationships – Managing Diversity
7 Acting with Honor and Character – Ethics and Values; Integrity and Trust
8 Being Open and Receptive – Listening; Composure; Approachability
9 Hiring and Staffing