私のお気に入り |  | | |  勤務地:上海市浦东新区 |  月給:8000-10000 中国元 |
| | | @雇用形態:正社員 @職種:技術・エンジニア @業種:IT・通信 | | | 求人詳細 | 事业内容
SAP，为“System Applications and Products”的简称，是SAP公司的产品 [1] ——企业管理解决方案的软件名称。SAP公司（纽交所代码：SAP）成立于1972年。 [2] 总部位于德国沃尔多夫市，在全球拥有6万多名员工，遍布全球130个国家，并拥有覆盖全球11,500家企业的合作伙伴网络。作为全球领先的企业管理软件解决方案提供商，SAP帮助各行业不同规模的企业实现卓越运营。
职务概要
PURPOSE AND OBJECTIVES
SAP Digital Business Service& Support makes sure that the core business processes of our customers run efficiently. We support more than 28,000 customers with about 100,000 installations worldwide. SAP Digital Business Service& Support helps our customers to reduce the total cost of ownership and maximize the return on investment of their SAP solutions.
As a Support Consultant, you will enable customers to implement and operate their SAP solutions efficiently by providing state-of-the-art support services. This includes the root-cause analysis of product and configuration issues and their resolution with the help of advanced tools, knowledge bases and remote connections to customer systems. In addition, you will be delivering packaged expert services to check and optimize system configuration & performance. You will collaborate closely with partners, as well as with various other SAP departments, like Consulting and Sales. You will be backed up by about 10,000 SAP developers worldwide that take care of creating patches and will work together with you in virtual teams to maximize SAP's value for the customer.
EXPECTATIONS AND TASKS
SAP's powerful software requires a high level of expertise from our support consultants. Every support consultant will therefore first receive general training and then undergo a specialization in one or more of the specific SAP application or technology areas.
Your long-term functional career path includes the possibility to deliver onsite services focusing on technical quality management. You will also have the chance to take over coding ownership and maintenance responsibility in close cooperation with SAP's Installed Base Maintenance & Support unit.
You will work in a multinational team in close cooperation with experts from all over the world with a focus on supporting customers from Asia Pacific, especially Japan. Next to technical skills, proficiency in Japanese and English language is key
EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES
-Proficiency in English/Japanese（N1） is a must (spoken, written and customer management)
-Excellent analytical skills
-Open and professional communication style
-Strong team player who learns and adapts quickly
-Enjoy and derive satisfaction from direct interfacing with customers
工作地：上海市浦东新区
薪资：8,000 〜 10,000 RMB | | |
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