仕事内容
その他 (その他)の人気 メーカー(その他)、金融、販売・飲食・サービス、おすすめ企業で働く 企画/事務/マーケティング/PR の求人
This role of a Customer Service Adviser is to assist on a worldwide online payment system. You will be interacting with customers via chat and phone. You will be reporting Team Lead.
【What will you be working on】
- Provide timely support to customers through chat and phone
- Handle customer’s concerns positively and professionally
- Works with other team members in identifying better ways in providing better customer support
- Participate in additional training courses as required
- Maintains and improves quality of service by giving recommendations.
- Keeps job knowledge up to date by attending upskill training to improve skills
- Meet all key performance indicators set by the company and client.
- Adhere to the policies set by the company
経験