Customer Service (Sriracha) — JLPT N2 or above（求人番号：76148）

この求人のポイント

アブローダーズキャリアが考えるタイ、チョンブリー、接客/カスタマーサービス/飲食/コールセンター、企画/事務/マーケティング/PR、金融、医療、販売・飲食・サービスで転職やお仕事をお考えの方へ求人のポイントをご紹介します。

仕事内容

タイ（チョンブリー）勤務を希望する接客/カスタマーサービス/飲食/コールセンター、企画/事務/マーケティング/PR のための金融、医療、販売・飲食・サービス求人情報

Key Responsibilities：
1. Patient Support & Hospital Coordination
- Accompany and assist patients throughout their hospital visits, from registration and consultation to payment and discharge procedures.
- Provide personalized support and guidance to ensure a smooth and comfortable healthcare experience.
- Serve as the primary point of contact for Japanese-speaking patients during their medical appointments.
- Coordinate with hospital departments, doctors, nurses, and administrative staff to facilitate efficient patient care.

2. Medical Interpretation Services
- Provide accurate Japanese-Thai and/or Japanese-English interpretation during medical consultations, examinations, and treatments.
- Facilitate clear communication between patients and healthcare professionals regarding medical conditions, treatment plans, and follow-up care.
- Offer on-site interpretation support at hospitals and medical facilities as required.
- Remain available for standby interpretation services and urgent patient support when necessary.

3. Appointment Management & Medical Coordination
- Handle medical appointment bookings and scheduling requests.
- Arrange consultations with specialist physicians based on patients’ medical needs.
- Coordinate referrals, hospital transfers, and second-opinion consultations.
- Liaise closely with hospitals, clinics, specialists, and other healthcare institutions to ensure seamless patient care and treatment arrangements.

4. Administrative & Data Management
- Input and maintain patient medical information accurately within the company’s database system.
- Manage and update patient records while ensuring confidentiality and compliance with data protection requirements.
- Prepare, organize, and maintain medical and administrative documentation.
- Utilize internal systems and databases in both English and Japanese.

5. Customer Service & Communication
- Respond to patient inquiries via telephone, email, and other communication channels.
- Provide timely and professional assistance regarding medical services, appointments, and healthcare-related information.
- Deliver exceptional customer service while maintaining empathy, professionalism, and confidentiality.
- Build strong relationships with patients and healthcare providers to ensure high levels of customer satisfaction.

募集要項

給与

30,000 〜 60,000 (THB)
職種

接客/カスタマーサービス/飲食/コールセンター、企画/事務/マーケティング/PR
勤務地

タイ / チョンブリー
Siracha
業界

金融、医療、販売・飲食・サービス
応募資格

【Must】
- Japanese Language Proficiency Test (JLPT) N1 or N2 certification.
- Excellent organizational and coordination abilities.

【Advantage】
- Experience in medical interpretation, particularly within hospitals or healthcare facilities.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office and computer-based data entry systems.
英語

Level 5 - Beginner Level
その他言語

Japanese
経験

シニアレベル
福利厚生

- Social Security
- Medical Insurance(OPD 1,000THB / 30 times a year)
- Overtime payment
- Salary Increase 4%-6%
- Transportation Expense
- Travel Allowance
- Stand-by Allowance (ุ6,000THB per month)
- Holiday Hospital Desk Allowance: If assign to work at the hospital desk on a holiday, a daily allowance of THB 2,500 per day will be provided
- Others
休日・休暇

5-6 Holidays
- Weekends (Sat-Sun)
*some possibility of Working on Saturdays and Sundays
- National holidays
- Annual Leaves (6 days)

Weekend work occurs about 2 - 3 days per month per person on a shift basis.
(Example: If there are 8 weekend days in a month, you would work 2 of those days and have the remaining 6 days off.)
就業時間

08:00 〜 17:00
求人掲載元

Reeracoen Thailand
求人番号

76148

応募の流れ

Step 01｜この求人に応募（無料）

この求人の応募フォームからお申し込みください。相談・求人紹介・サポートはすべて無料です。
適切な求人を紹介するにあたって、ぜひ履歴書・職務経歴書・英文レジュメの添付をお願い致します。
Step 02｜海外転職アドバイザーとの個別面談・求人ご紹介

担当の日本人キャリアアドバイザーが、ご経歴・希望条件・入社時期などをオンラインでヒアリングさせて頂きます。
それに合わせてご応募頂いた求人以外にもマッチする求人があれば、ご提案させていただきます。
面談は日本語で対応可能です。
Step 03｜書類選考・面接

ご応募したい求人を見つけたら、書類選考→面接→内定という順番で選考を進めていきます。
必要書類の添削や過去の情報を元にした面接対策情報をキャリアアドバイザーから共有させていただき、内定獲得まで全力でサポート致します！
Step 04｜内定・渡航・入社

条件提示（内定）の確認から、ビザ取得サポート、渡航準備、現地生活の立ち上げまで伴走します。
入社後も3ヶ月間のフォローアップで安心してスタートできます。